Shipping/Returns

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Shipping/Returns
Shipping Information

Lisa's Italy uses United Parcel Service(UPS) for delivery of our Italian food around the world. Above you will see the UPS Ground Shipping Map and below a list of our shipping options. We offer UPS Ground, and UPS Next Day. Shipping charges are calculated as follows. Please note that the below charges are applied to each ship-to address, and we have a minimum order of $30.00. Add $10.00 to shipping charges below for any shipment to Canada.

ORDER AMOUNT/SHIPPING CHARGE

UPS GROUND

$30.00-$100.00/$14.95

$100.01-$200.00/$19.95

$200.01-$350.00/$24.95

$350.01-$500.00/$34.95

$500.01-$1000.00/$54.95

Over $1000.00/15% of the order

UPS NEXT DAY

$30.00-$100.00/$39.95

$100.01-$200.00/$49.95

$200.01-$350.00/$59.95

$350.00-$500.00/$79.95

$500.01-$1000.00/$99.95

Over $1000.00/20% of order

WORLDWIDE EXPEDITED SERVICE (ANYWHERE OUTSIDE UNITED STATES, CANADA, AND PUERTO RICO) GUARANTEED DELIVERY 1-3 DAYS, FOR ONLY NON-PERISHABLE ITEMS

MINIMUM ORDER $100.00

$100.00-$300.00/$100.00

$300.01-$500.00/$200.00

$500.01-$1000.00/$300.00

Over $1000.00/25% of order



Lisa's Italy is the only website that brings exclusively to your door frozen dessert items from Italy. As a result, to ensure safe delivery of these items to your home, we pack our frozen items in dry ice and only ship these items UPS Next Day. There is a minimum order for items packed in dry ice of $30.00. Worldwide service is not available for frozen food items. The fees are as follows:

U.S. OVERNIGHT DELIVERY FEE FOR FROZEN FOOD PACKED IN DRY ICE

$50.00-$100.00/$55.00

$100.01-$200.00/$75.00

$200.01-$350.00/$95.00

$350.01-$500.00/$115.00

$500.01-$1000.00/$135.00

Over $1000.00/25% of order



Return Information

No sale is ever final with Lisa's Italy. Our goal is for you to love and enjoy every product you buy. Therefore, in the rare instance of dissatisfaction with any of our products, we will either send you a replacement item or a full refund. Simply contact us at 1-866-901-8464.